AFD CSD Canteen Online Portal Registration, Login, Booking and Payment

AFD (Against Firm Demand) Items Available Now in CSD AFD Online Portal!

The Canteen Stores Department (CSD), which operates under the Ministry of Defence, oversees the management of 34 Area Depots and 3794 Unit Run Canteens (URCs) located throughout India. The primary objective of the CSD is to offer a diverse selection of consumer goods, currently encompassing approximately 5735 items, including AFD items (Against Firm-Demand).

The Canteen Stores Department (CSD) has recently introduced a new feature on its online portal, designed specifically for Defence Personnel and Ex-Servicemen. This development entails the implementation of an online platform that allows customers to conveniently browse and purchase a range of AFD-I items, including Cars, Bikes, Scooters, ACs, Washing Machines, fridges, and TV sets. This initiative reflects a notable shift in the overall approach of the CSD headquarters. With this new system in place, CSD smart card holders now have the added convenience of purchasing any item from the AFD (Against Firm Demand) category directly through their mobile phones. This eliminates the need to physically visit the Depot canteen, which may be inconveniently distant from one’s office or residence. The following article from csdrates.in provides detailed instructions on how to register on the CSD AFD online portal, how to log in, make purchases, complete payment transactions, obtain LS orders, and ultimately receive delivery from the dealer.

CSD AFD Online Portal One-Year Record Details

The online platform provided by the Canteen Stores Department (CSD) for the acquisition of Category-1 items under the Against Firm Demand (AFD) scheme is nearing its one-year anniversary on January 08, 2022. This platform, accessible at www.afd.csdindia.gov.in, facilitates the purchase of various AFD-1 items, including cars, motorcycles, scooters, televisions, refrigerators, and more. It serves as a convenient outlet for CSD beneficiaries, which encompasses active and retired Armed Forces personnel, war widows, and civilian defense employees. Over the course of the past year, a noteworthy total of 81,046 cars, 48,794 two-wheelers, and 9,702 other goods were successfully sold through this platform, generating a substantial revenue of Rs 6,185 crore.

CSD AFD Online Portal Stage-wise Details

1st Step: All CSD Grocery Card (Smart Card) holders are eligible to register on this official portal. Filling out the application form for Registration is very simple. But every CSD AFD customer should have proper document details. Please collect all the information before filling out the application. Smart Card number, Chip Number, Mobile Number, and Service Details. Click the direct link and follow the steps –  https://afd.csdindia.gov.in/register/

2nd Step: CSD AFD Online Portal Approval: After successful registration in CSD AFD online portal, the CSD AFD team will send the approval message within two weeks according to the number of verification pending! You may get an approval message within a week or it will take 15 days to get approval. CSD AFD team will check all the application details manually. After approval, you may log in to the portal and view all the AFD -I items available on the portal.

3rd Step: CSD AFD Online Portal Login: All AFD CSD Customers should enter the user name and password on the login page every time. And the portal will send OTP every time to the registered mobile phone. After entering the correct pin number, the portal will show the online shopping page – https://afd.csdindia.gov.in/login/

4th Step: CSD AFD Online Price List: All AFD CSD Customers can log in at any time on the portal with OTP (One Time Password) verification. Customers can view all AFD-1 available items on this portal without any restrictions. You can view the latest prices of Car, Bike, scooters, and White Goods and compare them to the market price instantly!

5th Step: CSD AFD Online Portal Payment: This is an important step! Once deciding on the item to purchase from the portal, you have to contact your nearest authorized CSD dealer for an estimation and availability certificate of the selected product. Also, choose the URC Canteen from the list to get the LS Order. All CSD AFD items are costly and the value of the items is a huge amount! So, be very careful before entering the payment section.

6th Step – CSD AFD Online Portal LS Order: After successful payment, the customer will get a message on the transaction. Depending upon the situation, the CSD AFD team will send the LS Order (Local Supply Order) to the selected URC canteen. The customer can collect the LS Order with the showing of proper documents to the URC Canteen authorities. [Click to know more]

7th Step – CSD AFD Online Portal Delivery: Go to the authorized CSD dealer and issue one of the copies of the LS Order. And ask for delivery of the item to your required address.

8th Step: CSD AFD Mobile App: Consumer register complaints through CSD mobile application
1st Step: Scan the barcode using CSD mobile application
2nd Step: Check out product details
3rd Step: In case of any discrepancies in the product details, tap on tab “Register Complaint”
4th Step: Fill up the form [Click to read more]

How to Register in CSD AFD Online Portal

The CSD (Canteen Stores Department) has finally launched a new web portal for Armed Forces Personnel and Ex-Servicemen to buy AFD items online. In order to simplify the procedure of purchasing AFD items, the site has been well designed and launched as the trail now!

All CSD customers have to register on this portal mandatory.

Step 1: Open the CSD AFD Online website with the direct link is given below: afd.csdindia.gov.in

Step 2: Click on the “SHOP NOW” button shown on the Login Webpage.

Step 3: Click on “Not a member yet? Register Now”. This option enables the
new users to register on the website. Before you start registration, make sure to keep the following things with you:
1. Grocery, Canteen card
2. Pan card
3. Mobile number for OTP verification

www csdindia gov in Form

Step 4: Illustrate the registration form. Name, Card ID, and Chip number should be exactly the way they are printed on the Grocery card or Canteen card. The mobile number will be verified through OTP. After entering the number Click “Send OTP”.

If a new user with a username, grocery card, or PAN number already exists, an error screen will be displayed. No user can have the same details like Username, e-mail, etc. If the error persists user may contact the help desk.

If the “Date of enrolment or commissioning” is less than 5 years old then users will not be entitled to buy any products. Once the form is filled, press “Submit”. If the form is correctly filled out. The user will get the notification as shown in the image. The user will not be able to log in right away. Post submission admin will verify the details and then grant access. The user will receive the mail as shown in the below image upon form submission

Once the registration is approved, the user will receive a mail like shown in the below image.

Step 5: After Login, users will be prompted to enter OTP sent on their phones.

CSD AFD Online Portal Registration Process

First, you just type in Google Search as CSD AFD Login Page. Click the official portal link of https://afd.csdindia.gov.in/ and click the ‘Shop Now‘ button. You will redirect to the Login page and click ‘Not a member yet? Register Now link.

Follow the instructions highlighted at the top of the Registration Page:  Canteen cardholders are requested not to use service number/service particulars like rank etc while filling up the Sign-Up request and check-out forms. Your login/AFD Demand will be rejected/canceled if service particulars are used.

1. Name as printed on the front face of grocery canteen card: (Only Alphabets allowed)
2. Card ID printed on the front face of the grocery card: (19 digit Alphanumeric) (Alphanumeric no. starting with GA/GB/GC/GE like grocery card id GA01052027551000J00. Third last is the alphabet, not a number)
3. Chip number printed on the back of canteen card or printed on the grocery bill: (16 digits Numeric) (16 Digit No. (5312120004689336). Given on reverse of grocery card at the bottom right. Also given on grocery bill)
4. Mobile number: Send OTP
5. Employment status: Select (Servicemen, ESM, Serving Defence Civilians, and On Deputation)
6. Organization: Select (Army, Air Force, Navy, Assam Rifles, Coast Guard, GREF, Other Uniformed Organisations, and Defence Civilians)
7. Select Date of birth:
8. Date of Enrollment/Commissioning: (It is the date of joining service. Not the Date of Promotion to JCO. Not the Date of Joining DSC/other services.)
9. Date of retirement:
10. Entitlement category: Select (Officers (Pay Level 10-18, JCO (Pay Level 7-9, OR (Pay Level 3A-6)
11. PPO/Discharge No. (ESM):
12. PAN number:
13. Username: (Please do not use special characters in User Name)
14. Email:
15. Confirm Email:
16. Password:
17. Confirm password:
18. I agree with the terms of use and privacy Captcha code
    Type the captcha text displayed above:

You can search the AFD products with an easy-access menu bar on the right side of the webpage.

[Note that all the fields are mandatory to fill except the ‘PPO/Discharge No. (ESM)’ is optional]

Fill in all the details and click the ‘Submit’ button.

Forgot Password – Change Password – CSD AFD Online Portal

How to reset your password in the CSD AFD online portal?

If you want to change your password or if you need to retain your password, follow the simple steps as follows:

• 1st Step: Go to the official website https://afd.csdindia.gov.in/
• 2nd Step: Click the ‘Show Now’ button
• 3rd Step: Click the ‘Lost your password?’ link at the bottom of the login box
• 4th Step: Enter your registered email address
• 5th Step: Check your email and click the link to reset your password
• 6th Step: Enter a new password two times and click the Save the button.

How to Login to the CSD AFD Online Portal

We explain how to login with a username and password in the CSD AFD Online Portal: The initial registration on this portal is mandatory. All CSD Grocery Smart Cardholders can register easily with this portal. While registering keep all required documents and details. The direct link (http //afd.csdindia.gov.in registration) of the CSD AFD portal registration page is given below:

CSD AFD Canteen Registration Manual PDF

• Users are advised to register on the website (https:// afd.csdindia.gov.in) first to buy products from AFD-CSD.
• It is a mandatory procedure. You may follow the registration manual for step by step pictorial guide on “new user registration”.
• This guide is to help users in placing demands. Here is a detailed step-by-step pictorial guide: [Click to Download]

CSD AFD Car Purchase Eligibility

Eligibility Criteria for Car Purchase by Armed Forces Personnel through CSD AFD:
– The car purchase facility is extended to both serving and retired Armed Forces Personnel, as well as widows.
– Applicable Pay Matrix Levels: 3A to 6
– The cost of the car should not exceed Rs. 6 Lakhs, excluding taxes.
– Purchase Conditions: The first car can be purchased while in service, while the second car can be purchased after retirement. The first car can only be purchased after completing a minimum of five years of service. There should be a gap of at least eight years between the purchase of the two cars.

– Applicable Pay Matrix Levels: 7 to 9

This scheme applies to individuals within the Pay Matrix Level of 7 to 9, with a car cost of Rs.7 Lakhs (excluding taxes). The conditions for car purchase are as follows: The first car can be purchased as an Other Rank personnel, the second car can be purchased upon promotion to Junior Commissioned Officer (JCO), and the third car can be purchased after retirement. Additionally, the first car can only be purchased after a minimum of five years of service, and there must be an eight-year gap between the purchases of two cars.

– Applicable Pay Matrix Levels: 10 to 18

This privilege is extended to individuals who are either currently serving or retired Armed Forces Personnel, as well as widows. The eligibility criterion is based on the Pay Matrix Level, specifically from levels 10 to 18. The cost of the car should amount to Rs. 15 Lakhs, excluding any applicable taxes. It is important to note that this purchase can only be made once every eight years, as per the given periodicity conditions.

Eligibility for car purchase in CSD AFD Portal for Ordnance Officers:
Applicable to civilian officers serving in the Defence sector (with payment sourced from Defense Estimates).
Applicable pay matrix level: 11 to 18.
Car cost limit: Rs.15 Lakhs, excluding taxes.
Purchase conditions: Can be availed once every eight years.

CSD Car purchase Eligibility PDF Download

CSD Canteen Payment System for AFD Items

Centralized Receipt of Payments from CSD Beneficiaries towards AFD Purchases: The matter of consolidating payments received from CSD beneficiaries for AFD purchases has been addressed. We have contacted the AFD portal and Razor Pay team to seek clarification on the issue. They have confirmed that the payment details displayed on the AFD portal of Yes Bank are genuine, and the account is solely linked to the AFD portal for the purpose of remittance to our main account at CSD Head Office, specifically designated for AFD-I receipts. [Click to read in detail]

CSD AFD Online Portal Latest News

• Online CSD AFD Portal – Registration and Beneficiary Manual PDF Download

• FAQ on Purchase of AFD Items through CSD Online Website

• CSD Online Website – Need Comments on Correction in Dealer, Price, and URC

• CSD Canteen Online Shopping Store Web Portal – Helpline Phone Number

• CSD Military Canteen AFD Items Online Portal Launched on 8 Jan 2021

• CSD Canteen Online Sales – How to Register?

• Royal Enfield CSD Price List January 2021

• CSD Canteen AFD Item List 2021

• CSD AFD Renault Car List 2021

• List of URC Canteen Promoted as AFD Items sale

• CSD AFD Online Portal Temporarily Stopped Sales for Maintenance

How do I register my CSD AFD online?

All CSD smart card holders are eligible to register in CSD AFD online. Go to the official website of the CSD AFD portal (afd.csdindia.gov.in) and click the link on the ‘Register Now’ button. Enter the details in the form and click the submit button. You will get a message immediately about the submission. And within a week or two, you will get approval.

What are AFD Category 1 items?

The CSD has categorized the costly items as AFD-1 category list items. Four-wheeler, Two-wheeler, Air Conditioner, Washing Machine, Refrigerator, etc.,

How to buy AFD items on CSD online Website?

Only registered customers can buy an AFD item in the online portal. Select the product, check the price, select URC canteen, select dealer, and go to the payment option. All CSD Customers are advised to confirm the price and availability before processing the online purchase

What is a CSD AFD item?

Against Firm Demand (AFD) is a paper sale. AFD item sale in the CSD canteen is a documented sale between customer and dealer. Pay the amount of the selected item to CSD and the dealer will supply the item to the doorstep directly.

What are all the benefits of CSD AFD online portal?

There are a lot of conveniences…! First, very easy to know the latest prices of AFD items. Compare other brands and variants. Choose with family members from home itself. Easy to pay payment through online banking. Collection of LS Order from selected URC Canteen.

How do I get a refund from AFD CSD?

There is no way (option) to cancel the transaction in the CSD AFD online portal. If you wish to cancel, then you may go to the selected URC canteen and submit a letter to cancel with all documents related to the transaction.

How long does it take for approval on registration in AFD Csdindia?

The CSD AFD Portal Team is verifying all documents of registered customers with extra care. The approval process may take some time. Depending upon the number of pending cases, results will be announced. A beneficiary can get approval within a week or it will take 20 days.

How do I order AFD items online?

If you have a CSD Smart Card then you will be eligible for registration on this portal. After successful registration, you can order AFD-1 items online easily.

Why the CSD AFD portal is frequently not working?

First of all, you all keep in mind that CSD is not a profit-making company! It provides service to Armed Forces Personnel and Ex-Servicemen. The manufacturing companies of AFD items are being updated with the prices and availability frequently to CSD. So, the CSD AFD Team has to modify the entire entries in this portal within the time limit. This is one of the main reasons that the portal has not opened for sale sometimes!