AFD CSDIndia Gov in Login Registration Process

AFD CSD Online Portal Login and Registration Process

The AFD CSD Online Portal provides users with a convenient and accessible platform for purchasing AFD items for Armed Forces Personnel! To access the portal, users must first complete the registration process. This involves providing personal information such as name, address, contact, and service details. Once approved by the CSD AFD Team, users can then log in to the portal using their unique username and password.

AFD CSD Registration & Login Manual

The registration process is easy. Here is a detailed step-by-step pictorial guide given to help you register and log in for the first time. A one-time registration is mandatory for all CSD AFD customers. If you want to enter the online portal, you have to register and get approval from the CSD Team.

How to Register in CSD AFD Online Portal?

Step 1: Open the Website https://afd.csdindia.gov.in. Home page of the website

Step 2: To start the registration click on “SHOP NOW”.

Registration & Login Page

Step 3: Click on “Not a member yet? Register Now”. This option enables new users to register on the website. Before you start registration, make sure to keep the following things with you:

1. Grocery/ Canteen card
2. Pan card
3. Mobile number for OTP verification

Step 4: Illustrate the registration form. Name, Card ID, and Chip number should be exactly the way they are printed on the Grocery card/ Canteen card. The mobile number will be verified through OTP. After entering number

Click “Send OTP” | An extra column will pop up | OTP sent

If a new user with a username/ grocery card/ PAN number already exists, an error screen will be displayed. No user can have the same details like Username, e-mail, etc.
The user will receive the mail shown in Fig. 7 upon form submission.

Login credentials will remain invalid prior to approval as shown in

Once the registration is approved, the user will receive a mail like shown in

Step 5: After Login, users will be prompted to enter OTP sent on their phones.

Forget Password

Step 1: In case, a user forgets the password then he can open the login page and click on “Lost your password?” to reset the password.

Step 2: Enter your registered e-mail address to receive the reset password link. Canteen Stores Department – Registration Manual

Step 3: Open the mail and click on the link.

Step 4: The user will be prompted to the following page

How to Make CSD AFD Online Payment?

Instructions for Making Online Payment for CSD AFD
To make an online payment for CSD AFD, there are several options available. The Payment Gateway offers various modes of payment such as Credit/Debit Card, UPI, Net Banking, and Bank Transfer.

If you choose the Bank Transfer mode, you will need to download the e-challan generated by the Payment Gateway. This e-challan will provide you with the virtual Account number, IFSC code, and the exact Amount to be deposited via NEFT/RTGS. Take a printout of the e-challan and visit your bank to request them to process the NEFT/RTGS transaction according to the details mentioned on the e-challan.

It is important to note that each e-challan is valid for a single transaction only. If the amount transferred does not match the amount specified on the e-challan, the Payment Gateway will reject the payment. In such cases, a refund will be issued back to your bank account.

Canteen Stores Department – Registration Manual PDF Download

Unit Run Canteen (URC) – Entitlement and Procedure for Purchas
of Items Against-Firm-Demand (AFD) Category-I

Eligibility of Four-wheelers in CSD AFD Online Portal

AFD Car Eligibility Policy Rules 2023

The below table describes the eligibility of purchasing Against Firm Demand (AFD) items (Car/Four wheeler) for Armed Personnel in the CSD AFD Online Portal. The below conditions are applicable for purchasing cars in CSD updated in 2021.

CSD Beneficiary Pay Level 3A to 6

• Armed Forces Personnel (Serving and Retired) and Widows 
• 6 Lakhs excluding Taxes for the First car while in service and the Second car after Retirement. First car after a minimum of Five Years of service. The gap between the purchase of Two cars is Eight years. For Widows, if the late husband had purchased a car each while in service and after retirement then the widow will not be eligible to buy a car. In case the late husband had purchased only one car while in service, then the widow can buy one car through CSD after a gap of Eight years from the date of the last Purchase.

CSD Beneficiary Pay Level 7 to 9

• Armed Forces Personnel (Serving and Retired) and Widows
• 7 Lakhs excluding Taxes First car as an OR, second car on promotion as JCO, and third car after retirement. First car after min Five years of service. The gap between the purchase of Two cars is Eight years. (For Widows, if the last husband had purchased a car each while in service as well as after retirement then the widow will not be eligible to buy a car. In case the late husband had purchased car (s) only while in service, then the widow can buy one car through CSD after a gap of Eight years from the date of the last purchase.)

CSD Beneficiary Pay Level 10 to 18

• Armed Forces Personnel (Serving and Retired) and Widows
• 15 Lakhs excluding Taxes
• Once in Eight years

CSD Civilian Pay Level 11 to 18

• Serving Civilian Officers (Paid out of Defence Estimates) in Pay Levels 11 to 18.
• 15 Lakhs excluding Taxes
• Once in Eight years

Purchase of AFD CSD Items via Online Portal – Terms and Conditions

The item obtained through this online portal is intended strictly for personal use and shall not be sold or transferred before a minimum period of four years from the date of purchase (for four-wheelers, the minimum period is five years). Any violation of the specified rules, such as being ineligible based on Pay Level, providing incorrect category information (Officer – JCO – OR), purchasing four-wheelers with a gap of less than eight years, or acquiring two-wheelers or any other AFD1 item with a gap of fewer than four years, will result in the following consequences:

(a) The demand for the item will be canceled.
(b) All Canteen Smart Cards associated with the account will be blocked for a duration of three years.
(c) A refund of the purchase amount will be issued after a period of 90 days.
(d) In the case of Serving Personnel, the relevant unit will be notified to initiate disciplinary proceedings.

Should I decide to withdraw my application or cancel my demand for any personal reasons after the Purchase Order has been issued, the following actions will be taken:

(a) A “Cancellation Charge” equivalent to 5% of the total cost of the item will be deducted from the refund amount.
(b) The remaining refund amount will be provided after a period of 90 days.

It is important to note that any “Chargeback/Disputes” regarding online payment methods used on this portal will not be entertained, as the funds are deposited into the Consolidated Fund of India (CFI). Any refunds due to me must be obtained separately from the Depot-CSD Head Office and not from the issuing bank.

CSD AFD Urgent Information to all Beneficiaries

Rates, as received from OEM, are updated in the portal and items are available for sale. If an item/index is not visible in the portal means that the selling rate is not submitted by OEM due to changes in model /price /production issues etc. Such items will be available for sale as and when rates are received & updated in the portal.

CSD AFD Helpdesk Numbers

(1) Kindly contact SCPL on helpdesk number 0120-4699923 to resolve all issues related to USER registration, USER ADMIN APPROVAL & LOGIN.

(2) Kindly call CSD Head Office Helpline Numbers 022-35104185, and 022-35104186 (during office hours)  for issues related to ITEMS, RATES & DEALERS published in the portal.
(3) For all other queries related to policy issues please call the Helpline number of CS Date 011-26181892.

CSD AFD Maintenance #86

CSD AFD Portal Latest News: The portal is currently under scheduled maintenance as Selling Prices of Products are getting updated for Sales. Will be back soon !!! – CSD AFD Team [Udpated on 13.10.2022]

How to successful registration made in CSD Canteen Online?

First, keep all necessary documents before filling out the CSD AFD online form. Collect all details and keep writing them down in a note including the number indicated in the old URC canteen bill copy. All questions are about your personal and your service only! Don’t be afraid or panic! You can change the option in the dropdown menu!