AFD CSD India Gov in Login and Registration Process
Registration & Login Manual
The registration process is easy. Here is a detailed step by step pictorial guide given to help you register and log in for the first time. One time registration is mandatory for all CSD AFD customers. If you want to enter the online portal, you have to register and get approval from the CSD Team.
How to Register in CSD AFD Online Portal?
Step 1: Open the Website https://afd.csdindia.gov.in. Home page of the website
Step 2: To start the registration click on “SHOP NOW”.
Registration & Login Page
Step 3: Click on “Not a member yet? Register Now”. This option enables the new users to register on the website. Before you start registration, make sure to keep the following things with you:
1. Grocery/ Canteen card
2. Pan card
3. Mobile number for OTP verification
Step 4: Illustrates the registration form. Name, Card ID, Chip number should be exactly the way they are printed on the Grocery card/ Canteen card. Mobile number will be verified through OTP. After entering number
Click “Send OTP”. Extra column will pop up
If a new user with username/ grocery card/ PAN number already exists, error screen will be displayed.
No user can have same details like
Username, e-mail etc.(Fig.5)
Fig. 5: Error
Fig. 3: Registration Form
If the error persists user may contact the help desk.
Canteen Stores Department – Registration Manual
If “Date of enrolment/commissioning” is less than 5 years old then users
will not be entitled to buy any products.
Once the form is filled, press “Submit”.
If the form is correctly filled.
User will get the notification
as shown in
User will not be able to login
right away. Post submission
admin will verify the details
and then grant access.
User will receive the mail like shown in Fig. 7 upon form submission.
Login credentials will remain invalid prior to approval like shown in
Once the registration is approved, the user will receive a mail like shown in
Step 5: After Login, user will be prompted to enter OTP sent on their phones.
Step1: Incase, a user forgets password then he can open the login page and click on “Lost your password?” to reset the password.
Step2: Enter your registered e-mail address to receive reset password link. Canteen Stores Department – Registration Manual
Step3: Open the mail and click on the link.
Step4: User will be prompted to the following page
Canteen Stores Department – Registration Manual PDF Download
Unit Run Canteen (URC) – Entitlement and Procedure for Purchas
of Items Against-Firm-Demand (AFD) Category-I
Four-wheelers in CSD Canteen
The eligibility of four wheeler to all defence and entitled civilians is appended below refer IHQof MoD letter No. 96350/Q/DDGCS/CAR/Policy 12 Jan 2016 placed at Appendix 9A:
- Officers (Including, Retd Widows) – 3000 – Once in Four Years
- JCOs granted Honorary Commission, Equivalent (Including Retd, Widows) – 2500 – Once in Seven Years
- JCOs, Equivalent (Including Retd, Widows) – 2000 – Once in Service, Once after Retirement. First Car after ten years of Service. Gap between purchases of two to be ten years. If the late husband had purchased a car each while in service after retirement then the widow will not be eligible to buy a car. In case late husband had purchased only one car then widow can buy one car through CSD, after gap of 10 years from the date of last purchase.
- OR, Equivalent (Including Retd, Widows) – 1800 – Once in Service, Once after Retirement. First Car after ten years of Service. Gap between purchases of two to be ten years. If the late husband had purchased a car each while in service after retirement then the widow will not be eligible to buy a car. In case late husband had purchased only one car then widow can buy one car through CSD, after gap of 10 years from the date of last purchase.
- Civilian Officers of MoD paid out of Defence Estimates and Officers of CSD (Grade Pay Rs 6600 – and above) – 3000 – Once in Four years.
(b) All GREF/DGBR personnel (Combatants and non combatants) are eligible as per DDGCS letter No. 96003/Q/GREF/DDGCS dated 28 Mar 2017. Appendix 9A-1 refers. Eligibility of DGBR/GREF personnel for purchase of four wheeler will be decided by the equivalency table as per the attachment of the aforesaid letter.
(c) SSC and EC officers who have put in five years of reckonable service before being released are authorized to purchase car through CSD. Appendix 9A-2 refers.
(d) Veernaris are also eligible for purchase of CAR authorized by IHQ of MoD vide letter No 96410/Q/Veernaris/(car)/DDGCS dated 23 Feb 2017 (Appendix -9A-3).
(e) As per the Finance Bill of 1998-99, quoting of PAN allotted by Income Tax authorities is mandatory at the time of purchase w.e.f 01 Nov 1998.
(f) Car can be purchased from any of the CSD Depots subject to State Govt notifications.
(g) Retired Defence civilian are not entitled for purchase of car.( Refer appendix -9A4) Two-wheelers / Refrigerators / TVs/Washing Machines / Air- Conditioners/ Generators etc
Eligibility for Armed Forces
(a) Serving officers of the three Services and JCOs and their equivalents in the other two Services.
(b) Serving NCOs/OR and their equivalents in the other two Services.
(c) All retired Service officers/JCOs/NCOs/OR and their equivalents in the other two Services.
(d) Serving Defence Civilians of Defence Departments paid out of Defence Services Estimates..
(e) Widows of Service personnel provided they have not remarried.
(f) Eldest child, of the deceased Service personnel if not survived by his wife, is also eligible for purchase provided the under mentioned conditions are fulfilled:-
(i) If a daughter, she should be unmarried and be in possession of driving license (for two-wheelers).
(ii) If a son, he should be between 18 to 25 years of age and should not be in service or commercially employed and should possess a driving license (for two-wheelers).
(iii) All CSD employees. 9.3 Eligibility Period.
Eligibility period for all AFD CAT-I items including cars irrespective of the category of customer is as per the entitlement circulated vide DDGCS Office letter No. AFD/GP-VII/7311/1189 dated 16 Oct 2012 refer Appendix 9B.
Actions at Customer’s Level
9.4 (a) Entitled customers will fill the Application Form available with CSD Area Depots & CSD web site and submit the same to the CSD Area Depot along with a RTGS/NEFT slip for the value (after obtaining the same from the concerned Area Depot). Formats of Application Forms for purchase of AFD Category-I items except car by entitled serving and retired personnel are given at Appendix 9-C and 9-D respectively. Indent for purchase of car is given at Appendix 9-A.
(b) NEFT/RTGS should be done in favor of “CANTEEN STORES DEPARTMENT PUBLIC FUND ACCOUNT (MAIN)” of respective Area Depots by obtaining the account number and it should only be paid from the account of the respective customers.
(c) The application form must be countersigned by the Commanding Officer of the Unit/Formation. In case of retired officers, the application must be countersigned by Station Commander (at least Colonel or equivalent) or Dy Director of Zila Sainik Board located nearest to his place of residence.
(d) As per the requirement of Income Tax Department, customers are required to indicate their PAN No at the time of purchase of motor vehicles which requires for registration with the RTO.
(d) For any clarification/information, customers may approach nearest CSD Area Depot.
(f) Complaints/representations have been received from the environment wrt misuse of four wheeler facility including duped by touts/agents. It is reiterated that customer should not approach any touts/broker/agency for purchase of four wheeler, as CSD does not deal with any agencies and he/she should himself/herself come for all the documentation process at the dealing CSD Depots. Beneficiaries will collect „Release Order from depots, in person only to avoid misuse. In addition any report of forging documents by beneficiaries will be dealt strictly as per the law, apart from being debarred from using canteen facility. Authority DDGCS letter No. 95350/Q/DDGCS/Advisory/17/2047 dated 20 Oct 2017 placed as Appendix 9E.
Availability Certificate for the Items
9.5 It is the responsibility of the customers to obtain availability certificate of the items from the dealers before placing local supply order by depot.
Documents to be Obtained from the Depot
9.6 The customer should obtain the following documents from the depot:-
(a) Local Supply (LS) order in original on the concerned dealer.
(b) Authority letter/release order with the specimen signatures of the customer or his authorised representative only in exceptional cases for obtaining delivery from the dealer.
(e) It is the responsibility of CSD Depot to make a specific mention of consumer promotion/gift scheme, if any, on all copies of LS order and authority letter/release order so that the customer is not deprived of his legitimate right by the firm/the dealer.
(f) The necessary invoice is issued by the CSD Depot for the item purchased by the customer, in due course of time, once the transaction is completed and the bills are received from the supplier.
(g) Sale letter addressed to RTO for registration of vehicle, wherever applicable.
Collection of Documents by the Customer
9.7 The customer should personally collect all the relevant documents from the Depot. He/She should bring his/her identity card, discharge certificate, pension book/pension payment orders (if retired), driving licence and necessary affidavit with regard to marital status in case of widow. In the case of serving officers, only in exceptional case, where the officer is unable to come in person due to valid reasons, proper authority letter with the signature of the nominee duly attested by the officer and countersigned by the Unit Commander can be accepted for effecting deliveries at the discretion of the depot.
Important Points for Information of Customers
9.8 The delivery of an item will be given to the same person who signs at the depot and in whose favour the authority for collection has been given by the Depot. To clarify further, where an authority letter has been given in favour of a nominee by an officer, the collection can be done by the nominee only and not by the officer himself. This is because the depot effects payment to the dealer after due comparison of the signature of the customer as obtained at the depot on the authority letter/release order with the signature as appearing on the challan of the dealer for having effected the delivery. The above is to ensure proper delivery by the dealer to the right person and correct payment to the dealer by the depot.
9.9 The customer has to ascertain whether the item is being handled by a depot, as all the items listed in the CSD inventory may not be handled by a particular depot due to various reasons such as State Govt Notifications, non-availability of dealers etc.
9.10 However, in case of non-availability of dealers for AFD Category-I items through CSD, URCs may approach CSD HO to arrange and approve appointment of dealers at the towns of major concentration of CSD clientele.
9.11 The price prevailing on the date of delivery will be payable by the customer.
9.12 GST is payable as per the notifications issued by the GST council from time to time. Monetary Limit for all Ranks for Purchase of CSD Stores
9.13 With effect from 01/06/2015, the purchase limits for grocery stores from CSD will be as under :-
|S No||Rank /Cat||Monthly Limit (Value items below Rs. 750/- per item) (A)||Liquor Card (B)||Total (A+B)||Annual Limit (AFD Items value of items above Rs. 750/- per items)|
|(a)||Officers & eqvl||Rs. 11000/-||Rs. 2500/-||Rs. 13500/-||Rs. 100000/-|
|(b)||JCO granted Hony Commission & eqvl||Rs. 11000/-||Rs. 2500/-||Rs. 13500/-||Rs. 100000/-|
|(c)||JCOs & eqvl||Rs. 8000/-||Rs. 2500/-||Rs. 10500/-||Rs. 75000/-|
|(d)||OR & eqvl||Rs. 5500/-||Rs. 2500/-||Rs. 8000/-||Rs. 55000/-|
|(e)||Def Civ PB 3&4||Rs. 11000/-||NA||Rs. 11000/-||Rs. 100000/-|
|(f)||Def Civ PB2||Rs. 8000/-||NA||Rs. 8000/-||Rs. 75000/-|
|(g)||Def Civ PB1||Rs. 5500/-||NA||Rs. 5500/-||Rs. 55000/-|
(Authority DDGCS letter No. 96027/DDGCS/SoP dated 16/04/2015 placed as Appendix 9F)
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AFD Car Eligibility Policy Rules 2021
The below table describes the eligibility of purchasing Against Firm Demand (AFD) items (Car/Four wheeler) for Armed Personnel in CSD AFD Online Portal. The below conditions are applicable for purchasing cars in CSD updated in 2021.
|Pay Matrix Level 3A to 6||Armed Forces
Personnel (Serving and Retired) and Widows (As applicable
Pay Level 3A to 6)
|6 Lakhs excluding Taxes||First car while in service and Second car after Retirement. First car after min Five Years of service. Gap between purchase of Two cars to be Eight years. For Widows, if the late husband had purchased a car each while in service and after retirement then the widow will not be eligible to buy a car. In case late husband had purchased only one car while in service, then widow can buy one car through CSD after a gap of Eight year from the date of last Purchase.|
|Pay Matrix Level 7 to 9||Armed Forces Personnel (Serving and Retired) and Widows as applicable Pay Level 7 to 9||7 Lakhs excluding Taxes||First car as an OR, second car on promotion as JCO and third car after retirement. First car after min Five year of service. Gap between purchase of Two cars to be Eight years. (For Widows, if the last husband had purchased a car each while in service as well as after retirement then the widow will not be eligible to buy a car. In case late husband had purchased car (s) only while in service, then widow can buy one car through CSD after a gap of Eight years from the date of last purchase.)|
|Pay Matrix Level 10 to 18||Armed Forces Personnel (Serving and Retired) and Widows (as applicable)
Pay Level 10-18
|15 Lakhs excluding Taxes||Once in Eight years|
|Pay Matrix Level 11 to 18||Serving Civilian Officers (Paid out of Defence Estimates) in Pay Level 11 to 18.||15 Lakhs excluding Taxes||Once in Eight years|
Canteen Stores Department (CSD) AFD Online Portal Latest News
Sale for this month will be stopped on 27th August @ 8 pm
If an item/index is not visible in the portal means that the selling rate is not submitted by OEM due to changes in model/price/production issue etc. such items will be available for sale as and when rates are received & updated in portal.
With effect from 15th May 2021 Only for loan cases, the loan amount sanctioned by Bank can be made by direct bank transfer into bank account of CSD HO and balance amount if any have to be deposited through AFD Portal Payment Gateway only.
For all refund cases, CSD beneficiary have to submit an application to nominated URC along with Bank & Account Details for processing refund by URC & Concerned CSD Depots.
Please see CONTACT US to get details of email IDs to approach concerned Offices.
Urgent Information to all Beneficiaries
Rates as received from OEM are updated in portal and items are available for sale. If an item/index is not visible in the portal means that the selling rate is not submitted by OEM due to changes in model/price/production issue etc. Such items will be available for sale as and when rates are received & updated in portal.
(1) Kindly contact SCPL on helpdesk number 0120-4699923 to resolve all issues related to USER registration, USER ADMIN APPROVAL & LOGIN.
(2) Kindly call CSD Head Office Helpline Numbers 022-35104185, 022-35104186 (during office hours) and message with details on WhatsApp Number +91-9321601308 for issues related to ITEMS, RATES & DEALERS published in the portal.
(3) For all other queries related to policy issues please call Helpline number of CS Date 011-26181892.