AFD CSD Online Portal Latest News

Canteen Stores Department (CSD) AFD Online Portal Latest News

The CSD AFD Online Portal (afd.csdindia.gov.in) undergoes a temporary closure every month for a period of 3 to 4 days. This is done to update the site and settle financial transactions with OEM. During this period, CSD beneficiaries will not be able to view available items or check the latest prices of Car, Bike, Scooter, AC, Refrigerator, Washing Machine, and other such products. Once the update is complete, the site will return to normal operations. In addition, the CSD AFD Team will update the website with available items and prices as necessary, which may result in another temporary closure of the portal. We request all CSD AFD customers to refrain from registering, logging in, or making bookings during these periods. It is important to note that this service is exclusively provided by the Canteen Stores Department (CSD) to Armed Forces Personnel and Ex-Servicemen on a non-profitable basis.

AFD CSD Portal Sales Started in April 2023!

The Canteen Stores Department (CSD) AFD Online Portal has issued the following instructions to all existing users registered with the AFD Portal. Firstly, users are required to verify their email address. Secondly, users need to update their pay level through the “Update Registration Form” option available in the Menu between 6:00 PM and 10:00 AM daily. Admin approval will be granted by the Office of DDGCS for any changes made. Existing users can only make demands after completing the aforementioned steps.

It is important to bring to the attention of beneficiaries that water purifiers and LED/LCD/Plasma products are currently unavailable due to ongoing price revisions by OEMs. Efforts are being made with OEMs to update prices as soon as possible. We apologize for any inconvenience caused.

Please note that images on the portal are not actual representations of the products. Beneficiaries are advised to visit respective OEMs’ websites or dealers’ showrooms to see actual products and images. If an item/index is not visible on the portal, it means that the selling rate has not been submitted by the OEM due to changes in model/price/production issues, etc. Such items will be available for sale as soon as rates are received and updated in the portal.

For all refund cases, CSD beneficiaries need to submit an application to the nominated URC along with an affidavit mentioning the reason for refund, a canceled cheque for bank details for refunding the amount, original copy of PO and authority letter, and proof of payments made (UTR NO, etc.) for processing refund by URC and concerned CSD depots.

Please refer to the Contact Us section on the portal to obtain details of email IDs to approach concerned offices. Also, please refer to the “FAQ, Eligibility Criteria, and How to Make Payment” menus on the portal before placing any demand. Dear beneficiaries, please note that “User Registration & any Modifications” can only be made between 6:00 PM and 10:00 AM daily.

AFD CSD Portal Sales Started in October 2022!

CSD AFD Online Portal Message October 2022: Dear Beneficiary, please note that with effect from 1st October 2022, the applicability of Compensation Cess on CSD Outward Supplies on Four Wheelers & Two Wheelers (as applicable) is being implemented by CSD HO. Hence there will be a slight increase in the selling cost of the vehicles due to GST implications. The sales has been started for the month of October 2022.

CSD AFD Portal frequently undergoes maintenance in this month of October! The home page has been shown with the text given below…

CSD AFD Maintenance #86
The portal is currently under scheduled maintenance as Selling Prices of Products are getting updated for Sales. Will be back soon !!! – CSD AFD Team

AFD CSD Portal Sales Started in September 2022!

About CSD in Hindi – Click to Download PDF

AFD CSD Portal Sales Started for the month of August 2022!

Monthly CSD Bulletin August 2022 – Click to Download PDF

• New Introduction of Items In CSD Inventory
• Deleted Items
• Change In Case Pack Of Items
• One to One Replacement Of Items
• Items Under Non Supply & Short Supply
• Price Revision
• Consumer Promotion Scheme (CPS)

AFD CSD Portal Sales Started for the month of July 2022!

CSD Bulletin PDF Download for the month of June 2022

The regular online sale of Cars, Bikes, Scooters, and Electronic Items has been started for the month of July 2022.

The below message is scrolling on the top of the CSD AFD Portal for customers!

“Sale has been started for the month of July 2022: Please note: The images in the portal are not actual. Beneficiaries may visit the respective OEM’s website or dealers’ showroom to know/see the actual product and image”. 

CSD AFD Online Store in 2022!

The regular online sale of Cars, Bikes, Scooters, and Electronic Items has been started for the month of February 2022 in the CSD AFD Online Web Portal! After the maintenance period and settlement of account administration of the portal, the sales have been started in the first week of February 2022.

CSD Caution Update!

Attention: Esteemed Beneficiaries & Business Partners: It has come to our notice that a few third-party firms pose themselves as agents and middlemen for facilitating various works in the department. A few fake websites of CSD and AFD portals have been created by such unauthorized persons to misguide stakeholders of the CSD. It is clarified that the ‘Canteen Stores Department’ is a government of India organization under the ministry of defense. We do not deal with the agents/ middlemen and/ or their representatives, in any way. Utilizing the services of such unauthorized persons by any firm, if established may lead to unilateral deletion of their products and possible blacklisting. All beneficiaries are advised to exercise caution and log into the AFD portal by visiting our official website www.csdindia.gov.in

CSD AFD Website is back!

CSD AFD Online Portal is resumed on 10 September 2021

After completion of maintenance work, the CSD AFD Online Shopping Portal has been resumed on 10th September 2021 (Friday).

CSD AFD Online Portal Temporarily Stopped!

CSD AFD Online Portal Temporarily Stopped Sales for Maintenance

Thursday 9.9.2021: Canteen Stores Department (CSD) AFD Online Shopping Portal Temporarily Stopped Sales for Maintenance and informed Customers… [Click to read more]

CSD AFD Portal Beware Caution Message September 2021

Caution Message from CSD AFD Portal: Canteen Stores Department (afd.csdindia.gov.in) has displayed a caution message on its portal. All CSD AFD customers should follow the instructions.

The official CSD AFD website does not send an email, SMS, or calls over the phone to get customers’ personal information, and password or seek one-time SMS (high security) passwords or ask customers to download any APP or payment link to transfer money, etc. [Click to read more]

Sale for this month will be stopped on 27th August @ 8 pm

If an item/index is not visible in the portal means that the selling rate is not submitted by OEM due to changes in model/price/production issue etc. such items will be available for sale as and when rates are received & updated in portal.

With effect from 15th May 2021 Only for loan cases, the loan amount sanctioned by Bank can be made by direct bank transfer into the bank account of CSD HO, and the balance amount if any has to be deposited through AFD Portal Payment Gateway only.

For all refund cases, CSD beneficiaries have to submit an application to the nominated URC along with Bank & Account Details for processing refund by URC & Concerned CSD Depots.

Please see CONTACT US get details of email IDs to approach concerned Offices.

Urgent Information to all Beneficiaries

Rates, as received from OEM, are updated in the portal and items are available for sale. If an item/index is not visible in the portal means that the selling rate is not submitted by OEM due to changes in model/price/production issue etc. Such items will be available for sale as and when rates are received & updated in the portal.

Helpdesk Numbers

(1) Kindly contact SCPL on helpdesk number 0120-4699923 to resolve all issues related to USER registration, USER ADMIN APPROVAL & log in.

(2) Kindly call CSD Head Office Helpline Numbers 022-35104185, 022-35104186 (during office hours) and message with details on WhatsApp Number +91-9321601308 for issues related to ITEMS, RATES & DEALERS published in the portal.
(3) For all other queries related to policy issues please call the Helpline number of CS Date 011-26181892.