Unit Run Canteen – Rights of the CSD Customer

Unit Run Canteen – Rights of the CSD Customer

YOU CAN DEMAND –

Testing of all consumer durables including electrical appliances, in your presence, and to your satisfaction.

Guarantee cards duly filled, signed and stamped by the unit-run-canteen (URC).

Replacement of faulty products within warranty period.

Proper and efficient after-sales service and CSD‟s intervention in case of complaints.

Food articles with adequate shelf-life.

Consumer promotion schemes as applicable.

To see Pictorial Price-List and Monthly Bulletins, published by the CSD.

Information on availability of items Against-Firm-Demand (AFD), like automobiles, televisions, refrigerators, and washing machines.

Appointment of dealers for AFD items in your town, if it has a major concentration of entitled CSD customers, and if such dealers exist in the civil market.

List of Customer Care Numbers:

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