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Unit Run Canteen – Rights of the CSD Customer

April 3, 2023

Unit Run Canteen – Rights of the CSD Customer

YOU CAN DEMAND –

Testing of all consumer durables including electrical appliances, in your presence, and to your satisfaction.

Guarantee cards duly filled, signed and stamped by the unit-run-canteen (URC).

Replacement of faulty products within warranty period.

Proper and efficient after-sales service and CSD‟s intervention in case of complaints.

Food articles with adequate shelf-life.

Consumer promotion schemes as applicable.

To see Pictorial Price-List and Monthly Bulletins, published by the CSD.

Information on availability of items Against-Firm-Demand (AFD), like automobiles, televisions, refrigerators, and washing machines.

Appointment of dealers for AFD items in your town, if it has a major concentration of entitled CSD customers, and if such dealers exist in the civil market.

List of Customer Care Numbers:

Company Contact Number
SAMSUNG 180030008282
LG 18001809999
LLOYD 18001020666
VIDEOCON 39404040
IFB 180030005678
BLUE STAR 18602666666
PANASONIC 18001031333
VOLTAS 18002664555
V GUARD 18001031300

Check Other Topics

Miscellaneous Points Concerning URCs
Frequently Asked Question (FAQ)During Quarterly URC Meeting
Rights of the CSD Customer
CSD’S Ten Commandments
CSD Web Site
Guidelines for URCs
Quantitative Discount
Important Points of General Nature
Taxes Goods and Services Tax (GST)
Entitlement and Procedure for Purchasof Items Against-Firm-Demand (AFD) CATEGORY-I
Leakage of Canteen Stores, Denials and Discrepancies
Collection of Stores
Reimbursement of TransportationCharges
Payment By URCs
Provisioning And Indenting By URCS
URC – CSD Interface
Organisation of Canteen Services
An Overview of Canteen Stors Department and it’s Operations
Related Updates
  1. Unit Run Canteen – CSD’S Ten Commandments
  2. Unit Run Canteen – Payment By URCs
  3. Unit Run Canteen – Reimbursement of TransportationCharges
  4. Unit Run Canteen – CSD Web Site
  5. Unit Run Canteen – Quantitative Discount
  6. Unit Run Canteen – Leakage of Canteen Stores, Denials and Discrepancies
  7. Unit Run Canteen – Collection of Stores
  8. Unit Run Canteen – Organisation of Canteen Services
  9. Unit Run Canteen – Important Points of General Nature
  10. Unit Run Canteen – Frequently Asked Question (FAQ)During Quarterly URC Meeting

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