CANTEEN STORES DEPARTMENT MANUAL
FOR
UNIT RUN CANTEEN
CSD’S TEN COMMANDMENTS
1. CSD ensures provision of quality goods at rates cheaper than the civil market, even
when all levies like Excise-Duty, Sales-Tax and GST are paid.
2. CSD eliminates middle-men’s margins and passes on the benefit to customers in the
form of lower prices.
3. CSD deals only with manufacturers of repute or with national level sole-selling agents.
4. CSD ensures complete adherence to quality norms through regular tests and checks.
5. CSD label on products signifies a promise of quality that can be trusted.
6. CSD publishes Pictorial Price-List and Monthly Bulletins to empower you in your
purchase decisions.
7. CSD widens your choice by stocking, in URCs, newly-introduced items. Subsequent
provisioning is guided by your preferences.
8. CSD provides consumer promotion schemes as applicable.
9. CSD ensures after-sales service for all durables.
10. CSD passes on its efficiencies into welfare schemes for Defence personnel and their
families.